1-Year Official Warranty & Service Terms
Every Atlantis water dispenser and vending machine supplied by Goodstart comes with a comprehensive 1-year on-site manufacturer warranty backed by direct local technician support across Delhi NCR.
🛡️ What is Covered
- ✓ Compressor & Refrigeration System: Full coverage for cooling failures and gas charging.
- ✓ Heating Tank & Elements: Thermostats, heating coils, and electronic cutoff switches.
- ✓ Internal Electronics & PCB: Control motherboards, push-button switches, and LED indicators.
- ✓ Dispensing Solenoid Valves: Internal beverage flow mechanisms and magnetic valves.
- ✓ Free On-Site Labor: Zero technician visit or inspection charges during the warranty term.
⚠️ What is Excluded
- ✗ Cosmetic & Plastic Parts: External faucets, plastic drip trays, outer ABS casing, and water bottle collars.
- ✗ Physical Damage: Breakage from drops, external transit impacts after unboxing, or intentional misuse.
- ✗ Electrical Spikes: Damage resulting from severe voltage fluctuations without adequate earthing/stabilizer.
- ✗ Unauthorized Tampering: Repairs attempted by uncertified third-party technicians.
Installation & Service SLA in Delhi NCR
Technician arrives within 24 hours of equipment delivery to complete plumbing and first-pour test.
Priority on-site breakdown resolution across all 6 Delhi NCR zones.
Genuine factory spares installed directly from the manufacturer inventory.
Warranty & Service FAQs
How do I claim service or warranty in Delhi NCR?
Simply message our dedicated service desk on WhatsApp with your invoice copy or serial number. A certified service technician will be dispatched to your location within 24 to 48 business hours.
Are replacement parts genuine Atlantis components?
Yes, 100% of all heating elements, cooling compressors, thermostats, solenoids, and PCBs used in repairs are original OEM Atlantis factory parts.
What happens after the 1-year warranty expires?
We offer flexible Annual Maintenance Contracts (AMC) and on-demand per-visit service packages across Delhi NCR to ensure zero workplace downtime.